Plan Ahead With Canopy
Canopy has developed two maintenance plans to help our customers stay on top of recommended home maintenance, developing hazards, or required repairs.
Canopy Maintenance Plans
Platinum
$198/month*
- Quarterly Access To A Skilled Tradesperson
- Up to 8 Hours of Repairs & Maintenance Service
- Automatic Scheduling Every Three Months
- Flat Rate Hourly Pricing On Call Outs
- Cancel Anytime
- * Pre-pay Annually and Save
**Plans subject to terms and conditions which can be viewed here
Platinum
$198/month*
- Quarterly Access To A Skilled Tradesperson
- Up to 8 Hours of Repairs & Maintenance Service
- Automatic Scheduling Every Three Months
- Flat Rate Hourly Pricing On Call Outs
- Cancel Anytime
- * Pre-pay Annually and Save
**Plans subject to terms and conditions which can be viewed here
Home Maintenance Made Easy
Your Initial Visit
Your maintenance plan begins with an initial visit which includes a general home inspection to determine any existing issues or neglected maintenance issues. We will also complete your first quarterly maintenance checks.
After the initial appointment you will receive a report detailing the work performed or recommendations made by your technician.
Seasonal Home Maintenance. It's Covered .
Our convenient home maintenance plans include four visits to your home per year. Your initial visit + 3 additional scheduled maintenance visits.
Canopy will reach out to you within 3 months of your last appointment to schedule your visit with us.
If you need your technician to diagnose an issue or tend to a minor repair during your appointment let us know.
Planned Home Maintenance
- Inspect Water Heater
- Inspect Fire Extinguisher
- Clean Kitchen Exhaust Hood & Filter
- Check Shut Off Valve At Each Plumbing Fixture
- Inspect, Clean, And Test Smoke Alarms & Carbon Monoxide alarms
- Check HVAC filter(s)
- Check water softener levels
- Clean HVAC access vents and returns
- Inspect Outdoor Play Equipment
- Inspect Wood Decking Or Concrete Patio Structure
- Inspect exterior siding
- Check window locks and door locks for needed adjustments
- Check interior door handles
- Check water supply hoses to washer, dishwasher, fridge or other plumbed in appliances
- Check HVAC filter(s)
- Check water softener levels
- Clean HVAC access vents and returns
- Shut off hose bibbs from the interior and insulate pipes in crawl space
- Install bibb covers
- Inspect, clean and test smoke detectors and carbon monoxide alarms
- Inspect all caulking, seals, and water proofing around doors and windows
- Inspect tub, shower, toilet, and sink caulking
- Check HVAC filter(s)
- Check water softener levels
- Clean HVAC access vents and returns
- Clean gutters and downspouts
- Show homeowners where water, gas, and electrical shut offs are located
- Inspect water hoses and connections on water fed equipment
- Inspect water heater and clean connections
- Inspect and test all AFCI and GFCI devices
- Bleed radiators
- Prepare driveway/walkway salt bucket
- Check HVAC filter(s)
- Check water softener levels
- Clean HVAC access vents and returns
Benefits of Our Home Maintenance Plans
Completion of Odd Jobs or Tasks
Need help with something while we are there? Each quarterly appointment is scheduled for 4 hours. Let us know when we set your appointment and we can make sure our tech shows up prepared for the job. If something unexpected comes up while our technician is there feel free to ask for help and our tech will let you know if it is something they can do or if you will need another appointment.
Flat Hourly Rate
If you have a project or concern that needs to be tended to between visits, enjoy our fixed hourly rate* for plan holders. That’s right, we waive our call out fee for plan holders.
Need help with something while we are there? Each quarterly appointment is scheduled for 4 hours. Let us know when we set your appointment and we can make sure our tech shows up prepared for the job. If something unexpected comes up while our technician is there feel free to ask for help and our tech will let you know if it is something they can do or if you will need another appointment.
Flat Hourly Rate
If you have a project or concern that needs to be tended to between visits, enjoy our fixed hourly rate* for plan holders. That’s right, we waive our call out fee for plan holders.
*fixed hourly rate of $95/hour does not include materials, or permits.
Need Help Getting Stuff Done?
Depending on your plan, your technician will be scheduled at your home for either half the day or one full day.
There is often some time left during this appointment to help you with odd jobs or tasks that you need taken care of.
Task Suggestions
- General Repair
- Odd Jobs
- Installing A Fixture
- Project Assembly
- Putting Items In Storage
- Hanging A Shelf
- Mounting A TV
- Touch Ups
Canopy Maintenance FAQ
When can I expect my first visit?
Our team will work with you to find the soonest available appointment time that fits with your schedule.
What is the duration of a quarterly appointment
Depending on the plan you choose your visit will be approximately 4 hours for Gold Plan Visits and 8 hours for Platinum Plan Visits.
What will be included in each visit?
Our technician has a list of general maintenance items that will be addressed at each appointment.
Your initial visit allows our team to inspect your property, complete your first maintenance and capture some important information we will use to serve you better.
Our following visits will allow for more time to get odd jobs done for you or work on small projects you may need assistance with.
How many visits are included in the maintenance plans?
Each plan has a total of 4 visits. Your visits will be scheduled 3 months apart and each visit includes the completion of general home maintenance.
After your service is completed you will receive a report via email documenting the service.
Will I be expected to book my own appointments?
No. That is one of the benefits of our plans! We will call, text, or email you based on your preference to schedule your service with us.
How do I request additional work or additional services?
If you would like help with a project while our technician is performing your visit please let us know in advance. This will allow us to schedule additional time if needed.
If you require a repair or service between visits, you can give us a call or request a service through our Client Hub and we will get you on the schedule. As a plan holder you will only pay our flat hourly rate and we will waive our standard call out fee.
Will there be additional charges for work completed during a maintenance appointment?
Any materials required to perform additional tasks during a quarterly visit will be considered billable.
Your technician is scheduled to be in your home for up to 4 hours. It is at the technicians discretion if they are able to complete additional tasks you have requested during the visit. Our team is happy to book you another appointment.
If a technician is at your home longer than 4 hours on the day of your appointment, hourly charges may apply. Your technician is to discuss this with you. If additional time is required it will be billed to the nearest 15 minutes.
I have multiple properties, can I use my plan at more than one property?
Our plans are meant to be used for one property. If you have multiple properties please contact us and we can help you get them set up.
Are parts and materials included in the cost?
Parts and materials required for maintenance and repairs will be an additional charge. Our technician will always discuss additional work or expected additional fees with you.
More substantial work may require a formal estimate be prepared and sent for approval. In this case a separate appointment would be required to complete the work.
Can I change the credit card I have on file for the monthly plan?
Service plans require a credit card on file for monthly payments or annual renewals.
All credit card information is stored in our secure Client Hub and you can change or update your card at any time you need to.
Is there an agreement to sign? What if I need to cancel early?
Our service plans do include a written agreement to our terms of service.
This document covers how the maintenance plan works, how to cancel, and any special circumstance that may be included or excluded in the service we perform at your home.
You may cancel your plan at any time by sending us an email at info@canopybuildingservices.com and your plan will cancel at the end of your term.
Is this plan refundable? Does the plan include warranty?
Our maintenance plans are considered non-refundable. In the rare circumstance we are unable to complete the work on your home, refunds of uncompleted work will be considered at Canopy’s discretion.
We try our best to provide our clients with suitable maintenance and repairs as requested by our customers. We stand by our work and want you to be satisfied. Canopy, however, offers no warranty on inspections, general maintenance, or repair on customer owned equipment.
If a product we installed fails we will adhere to manufacturer warranties. For more information please see our terms of service.
I Am Moving, Can My Plan Be Used At My New Home?
Yes, simply send us an email with your new address and we will update your address to the new address.
If you are leaving our service area, let us know.